Privacy policy

This Privacy Policy explains how Enginsales (“we,” “us,” or “our”) collects, uses, protects, and shares information when you visit our website, purchase products, request support, or communicate with us.

1) Information We Collect

We may collect the following information:

Information you provide

Name, email address, and phone number
Billing address and shipping address
Order details, product selections, and checkout notes
Support messages, return requests, and warranty-related questions
Optional vehicle or equipment details you provide, such as year, make, model, engine size, trim, or VIN, to help with compatibility
Account details if you create an account

Payment information
Payments are processed by secure third-party payment providers. Enginsales does not store full credit card or debit card numbers.

Website and device information

IP address, browser type, device type, operating system, pages visited, timestamps, and referral links
Approximate location based on IP address
Cookies and similar technologies used for cart functions, analytics, security, and site performance

2) How We Use Your Information

We use collected information to:

Process orders and arrange fulfillment
Send receipts, order confirmations, and tracking updates
Assist with product compatibility when vehicle or engine details are provided
Respond to customer service, return, and support requests
Detect fraud, prevent abuse, and protect our website
Improve website functionality and customer experience
Send promotional messages only if you choose to receive them

You may unsubscribe from promotional emails at any time.

3) When Information Is Shared

We may share limited information with:

Payment processors for secure transactions
Shipping carriers, freight providers, and fulfillment partners for delivery
Website hosting, analytics, email, SMS, and customer support providers
Professional advisors such as legal, tax, or accounting support
Authorities when required by law or to protect rights, safety, or property
Business transfer parties if the business is sold, merged, or reorganized

We do not sell personal information for money. Some analytics or advertising tools may be considered “sharing” under certain privacy laws. You may contact us to request available privacy choices.

4) Your Choices

You may contact us to request:

Access to personal information we maintain about you
Correction of inaccurate information
Deletion of eligible information
Help unsubscribing from marketing communications
Information about cookies or data-sharing choices

We may need to verify your identity before completing certain privacy requests.

5) Cookies

Cookies help our website remember cart activity, support checkout, improve security, and measure performance. You can manage cookies through your browser settings. Some features may not work properly if cookies are disabled.

6) Security and Retention

We use reasonable administrative, technical, and organizational safeguards to protect personal information. We retain data only as long as necessary for order fulfillment, customer support, accounting, legal compliance, fraud prevention, and dispute resolution.