Terms of service

These Terms & Conditions (“Terms”) govern your use of the Enginsales website, products, and services. By accessing the website or placing an order, you agree to these Terms and our Privacy Policy.

1) Business Information

Enginsales
12032 Carolina Logistics Dr, Suite F, Pineville, NC 28134
Phone: (252) 669-5314
Email: support@enginsales.com

2) Website Use

You agree to use the website only for lawful purposes. You may not:

Attempt unauthorized access to our systems
Interfere with website security, performance, or operation
Use bots, scrapers, or automated tools in a harmful way
Submit false, misleading, or unlawful information
Abuse promotions, refunds, returns, or chargeback processes

3) Eligibility

You must be at least 18 years old or the age of majority in your location to make purchases through our website.

4) Product Information and Compatibility

We work to keep product descriptions, photos, specifications, pricing, and availability accurate. However, errors may occur and information may change without notice.

For engines, engine parts, mechanical components, and auto-related products, compatibility may vary based on year, make, model, trim, engine code, production changes, emissions requirements, prior modifications, and installation conditions.

Customers are responsible for confirming compatibility before purchase. If you contact us for assistance, please provide accurate vehicle or equipment details.

5) Orders and Payments

By placing an order, you authorize Enginsales and its payment processors to charge your selected payment method for product totals, taxes, shipping, freight, delivery, and applicable fees.

We may cancel, refuse, or limit an order if:

Payment cannot be verified
Fraud or abuse is suspected
Inventory is unavailable
Product information contains an obvious error
Shipping restrictions apply
The order violates these Terms

If an order is canceled after payment, an eligible refund will be issued to the original payment method.

6) Installation and Use

Mechanical, engine, and automotive products should be installed and used according to manufacturer instructions, safety standards, and applicable laws. Professional installation may be recommended or required.

Enginsales is not responsible for damage, injury, failed installation, improper use, unauthorized modification, or failure to follow instructions.

7) Shipping and Risk of Loss

Shipping terms are described in our Shipping Policy. To the extent permitted by law, risk of loss transfers when the carrier accepts the shipment.

8) Returns and Refunds

Returns, refunds, cancellations, and damaged item claims are handled according to our Refund & Return Policy.

9) User Reviews and Submissions

If you submit reviews, photos, comments, or feedback, you grant Enginsales a non-exclusive, royalty-free license to use and display that content in connection with our website and business. You must not submit content that is false, unlawful, offensive, or infringing.

10) Intellectual Property

All website content, including text, images, logos, graphics, product layouts, icons, design elements, and written materials, belongs to Enginsales or is used under license. Unauthorized copying, reproduction, resale, distribution, or commercial use is prohibited.

11) Warranty Disclaimer

Unless expressly stated or required by law, products and services are provided “as is” and “as available.” Manufacturer warranties, if any, may apply separately and are subject to the manufacturer’s terms.

12) Limitation of Liability

To the fullest extent permitted by law, Enginsales is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages. Total liability for any claim will not exceed the amount paid for the order giving rise to the claim.